Frequently Asked Questions
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How long it takes to receive the order?
We only ship within USA. We use either FedEx or UPS for shipping within USA. Based on the shipping method you choose, it takes 1 to 5 business days to deliver.
What is the purity of gold you sell?
We only sell 22kt gold, which is of purity 91.6%. We use Cadmium solder for making jewelry also known as KDM jewelry.
What kind of guarantee we get?
We give buy back guarantee. That means all our jewelry is made with 22kt gold. So we guarantee our gold purity. We pay current 22kt gold price excluding the stones weight if you want sell us back.
What are the payments methods you provide?
We accept VISA, Master Card, Discover and American Express. Also we accept payment by check. If payment is made by check, there is hold on order until the check clears.
What is your return policy??
I like out of stock designs very much. Do you remake the out of stock jewelry designs??
It depends on the particular design you like. We re-make most of the designs. Making out of stock items is considered to be special order. It takes at least 6 to 8 weeks time frame.